1. Introduction

Welcome to Process Cooling Consultancy. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your information.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, job title, company name, and other contact details.
• Technical Information: IP address, browser type, operating system, and information about your visit, including the URL clickstream, pages viewed, and time spent on our site.
• Usage Data: Information about how you use our services and interact with our website.
• Cookies and Tracking Technologies: Information collected through cookies, web beacons, and other tracking technologies.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and improving our services
• Responding to your inquiries and fulfilling your requests
• Sending administrative information, such as changes to our terms, conditions, and policies
• Sending marketing and promotional communications
• Analyzing and monitoring usage patterns and trends
• Conducting research and development
• Protecting our rights and property

4. Disclosure of Your Information

We may share your information with:

• Service Providers: Third-party vendors who perform services on our behalf, such as hosting, data analysis, and customer service.
• Business Partners: Companies with whom we partner to offer products and services.
• Legal Requirements: When required by law, regulation, or legal process.
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.

5. Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet or email transmission is ever fully secure or error-free.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Accessing the personal information we hold about you
• Correcting or updating your personal information
• Deleting your personal information
• Objecting to or restricting the processing of your personal information
• Withdrawing consent where we are relying on consent to process your personal information

To exercise these rights, please contact us at accounts@processcoolingconsultancy.com

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and use personal information about you. You can manage your cookie preferences through your browser settings.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Effective Date" and will be effective as soon as it is accessible.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Process Cooling Consultancy
Elmfield Lodge, Cold Norton Road, Latchingdon, CM3 6HP